Analysis of treatment for the letters and visits from the masses of the personnel of the hospital of new period

Analysis of treatment for the letters and visits from the masses of the personnel of the hospital of new period
Analysis of treatment for the letters and visits from the masses of the personnel of the hospital of new period
Under the circumstances that social economic development, health care reform are deepening the great background improved with the personnel system progressively constantly, there are various going through and era every age stage and hospital of the personnel of the academic level structure of the background, will unavoidably have some sounds not so harmonious, some medical personnels are under the pestering of working pressure and doctors and patients' dispute, bearing the heavy psychological pressure. If these psychological pressures have not got appropriate relieving, will probably cause the fluctuation of worker's thought, may even cause the letters and visits from the masses of bypassing the immediate leadership, is not merely unfavorable to the united stability of the hospital, and apt to cause the bad negative effect. It is to dissolve the internal contradiction, construct harmonious working environment and a good an important job that runs of maintenance hospital to do a good job of the hospital worker's thought and letters and visits from the masses actively. Have published article of " analysis of treatment for the letters and visits from the masses of the personnel of the hospital of new period " in the 2nd issue of 2011 years of magazine of " Chinese hospital " in high wide peak of the hospital of circling in the air of the south of Jiading district of Shanghai. In the article, the relevant letters and visits from the masses incident of personnel that the author often meets has been summarized and analyzed, think personnel the intersection of letters and visits from the masses and issue include three type, psychological unblance type, communicate getting smoothly and hostile letters and visits from the masses type mainly. The author thought, in the treatment for the letters and visits from the masses of the personnel, should realize worker's letters and visits from the masses question correctly. Often there being no alternative in worker's letters and visits from the masses, the hostile letters and visits from the masses belong to minority after all, should more pay close attention to the worker's psychology and communicate from the detail of management, reduce the letters and visits from the masses incident of the hospital. In addition, the person who receives letters and visits from the masses should improve one's own quality emphatically, strengthen the worker's ideological and political work, prevent the similar letters and visits from the masses from recuring, prevent trouble before it happens, safeguard the harmonious stability of the hospital, lay a good foundation for unit development. Author discover the problems in the letters and visits from the masses through the intersection of hospital and personnel, and large view analyze the reason, seek to solve the countermeasure, has offered for solving the problem of management of the hospital, building harmonious culture of hospital beneficially and consulted.


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